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LG launches unique initiative of directly connecting people to 57,000 Safai Karmcharis and 5,000 Malis across Delhi.

Wednesday, June 29, 2022

•    LG launches unique initiative of directly connecting people to 57,000 Safai Karmcharis and 5,000 Malis across Delhi. 

•    Portal on MCD website comprising comprehensive information system on ‘Swachhta Sainiks’ and Malis (Gardeners) launched. 

In a move that would enable citizens living in MCD areas to directly connect and interact with more than 57,000 Safai Karmcharis (rechristened        Swachhta /Safai Sainiks) and 5,000 Malis, the Lt. Governor, Shri V.K. Saxena today launched the unique portal on the website of unified  MCD ( Under trial for sometime, this new website launched today contains comprehensive information – including phone numbers, about Zone, Ward and street/park wise deployment of ‘Swachhta /Safai Sainiks’ and Malis (Gardeners) by the Civic Agency. With this first of its kind initiative in Delhi, hapless citizens who had been till now running from pillar to post to get their basic sanitation and hygiene related needs addressed, and were approaching senior officials and public representatives with their grievances will now get much needed relief. 

Available in public domain at the click of a button, these comprehensive lists also contain the details of the supervisory Sanitation Inspector and Chowdhrys (for gardeners). It will enable people to directly contact the concerned Safai Sainik or Gardener, allotted to specific streets and parks to address their sanitation/hygiene and cleanliness needs. It will also ensure efficient delivery of services, transparency and accountability by empowering the common citizens to not only contact the service provider directly but also reach to his/her supervisor in case their complains are not redressed.

 It may be recalled that the LG, while reviewing the IT initiatives undertaken by the MCD on June 24th had instructed officials to make all their services and regulatory functions IT-enabled by 31st July, 2022 and specifically asked for the sanitation and gardening services to be made on-line with details that empower direct access by citizens and ensure efficient delivery within a week. 

More than 57,000 Safai Sainiks have been working in all 12 zones of the MCD. The list of all Safai Sainiks, their contact numbers, area of work/deployment and the names of their Sanitary Inspector (SI) is now available on Corporation’s website. 

There are nearly 5,000 gardeners and 400 Supervisory Chowdhrys employed with the Civic Agency. Their main work is to ensure upkeep and maintenance of parks and open gyms, plantation of trees/saplings, maintenance of nurseries etc. The Civic Body, under directions of the Lt. Governor, has also put their deployment details along with phone numbers on the website to be accessed  on-line.

Upon opening the Home Page on the website, any citizen can click on ‘Select on Service Area’, thereafter go to the tab ‘Portal’. Upon clicking the required Zone, the system leads to a menu where the list of deployed Safai Sainiks and Malis can be accessed.  
This unique initiative of the MCD will make Safai Sainiks and Gardeners more accountable and will also ensure active participation of the citizens.

This move by MCD is another definite step in the direction of achieving the goals of ‘Digital India’ set by Hon’ble Prime Minister, Shri Narendra Modi. 


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